Help Center

How Can We Help?

Answers to the questions campaigners and backers ask us most.

Starting a Campaign

How to write a compelling campaign story
Choosing the right funding goal
Adding photos and updates
Editing your campaign after launch

Backing a Campaign

How to back a campaign securely
Can I back anonymously?
Refunds and contribution changes
Getting updates from campaigns you back

Payments & Payouts

How and when funds are released
Supported payment methods
Understanding platform fees
Tax receipts for contributions

Account & Privacy

Managing your account settings
Campaign visibility controls
Deleting your account
How we protect your data

Still need a hand?

Our support team typically replies within a few hours.

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