Help Center

How Can We Help?

Answers to the questions campaigners and backers ask us most.

Starting a Campaign

How to write a compelling campaign story→
Choosing the right funding goal→
Adding photos and updates→
Editing your campaign after launch→

Backing a Campaign

How to back a campaign securely→
Can I back anonymously?→
Refunds and contribution changes→
Getting updates from campaigns you back→

Payments & Payouts

How and when funds are released→
Supported payment methods→
Understanding platform fees→
Tax receipts for contributions→

Account & Privacy

Managing your account settings→
Campaign visibility controls→
Deleting your account→
How we protect your data→

Still need a hand?

Our support team typically replies within a few hours.

Contact Support